Brief on Web Client Management System
WCMS has the capability to improve and simplify numerous areas of any business. Combining a strong group of business features with ease and simplicity, WCMS has been designed to advance and improve the tracking of leads, prospects, sale inquires and interactive web forms. Important information is readily available to your staff regarding customer details, account transactions, customer invoicing information, ability to review orders, with the full capabilities to handle support tickets and help desk issues. Included features to run your business run with ease is documentation storage, calendar planning functions, email, tasks and notes.
WCMS uses extensive security measures to assure your organization of the highest possible integrity and protection. It should be noted however that this is limited to OSM System and the software it installs. The security of the operating system is considered the responsibility of the system administrator and is not part of the OSM System. Further, it deals nothing with the computer which you use.
WCMS uses the secure HTTP (or HTTPS) protocol. All data and communications between users and the system are fully encrypted and secure.
WCMS can provides a self-signed secure socket layer (SSL) certificate that enables secure transactions between a remote user and WCMS. However, this certificate is not from an "official" authority and will not be recognized by the web browser as being valid for the login URL, which results in warning messages. If you wish to use an authentic SSL certificate you can. Certificates can be purchased directly through the WCMS administration or by contacting a certificate-signing authority directly.
When registering a client, you are upload a picture for his/her profile. It is possible to view or update that picture above from members panel.
There is a possibility of entering different details for A client (which is added into system ) to ensure that member came from an agent or existing customer.
WCMS provides additional security measures, allowing the administrator to restrict system access to specific user at any time.
WCMS Interface Specific Features
This section focuses on description of the specific features of WCMS web-based interface.
The system interface is divided into two main parts. The navigation pane occupies the down left. In the left part you can operate particular WCMS component selected from the navigation pane.
The Logout shortcut located in the navigation pane provides you to end up you session with WCMS. WCMS do not just close WCMS without ending up your session. (for security reasons)
Anyway, if you will not command the WCMS System within 20 minutes, the system will automatically end up your session and then you will have to login again.
Working with Lists of Objects
You may have considerable number of objects within WCMS system. In order to facilitate working with the different lists of objects (for example, Lists of Employees, documents, etc.), the special tools are provided: Search and Sorting.
To search in a list, navigate to the respective search page enter a search pattern into the Search field, and click Search button. All matching items will be displayed in a reduced list.
To sort a list by a certain parameter please go to reports page.